PS3 Day One MyClub DLC

[Biggus18]

ive already contacted them and am waiting for them to get back when i can exspect my items , but let me know what they tell you about it mate please.

I've spoken to them twice and apparently my case is opened and they intend to send new vouchers by email to all affected.

They didn't really give a date as of when this will be but from what the guy from Sony was telling me, it wasn't something that would happen instantly.

 

[matthewjohn85]

I've spoken to them twice and apparently my case is opened and they intend to send new vouchers by email to all affected.

They didn't really give a date as of when this will be but from what the guy from Sony was telling me, it wasn't something that would happen instantly.

cheers m8, well pes 16 will be coming out by the time we get our player and wont get any use out of him.

 

[Ratmundo]

I've spoken to them twice and apparently my case is opened and they intend to send new vouchers by email to all affected.

They didn't really give a date as of when this will be but from what the guy from Sony was telling me, it wasn't something that would happen instantly.

Cheers for the update matey

I won't be pre-ordering next year that is for sure :realmad:

I was wondering how many people have still to receive their day one bonus content? There can't be that many of us otherwise they would have sorted it by now surely? :unsure:

 

[Victory_22]

Cheers for the update matey

I won't be pre-ordering next year that is for sure :realmad:

I was wondering how many people have still to receive their day one bonus content? There can't be that many of us otherwise they would have sorted it by now surely? :unsure:

There's many of us :realmad: lol FML

 

[Lamb3rt0]

Well they haven't replied to my e-mail so I'm just going to phone them today and will let you all know what they say.

 

[matthewjohn85]

the only chance i have of continueing to play myclub is if my inbox contains my toty spin and unless its ronaldo costa or messi then im still notplaying it.

 

[Lamb3rt0]

Oh look, what a surprise, this is the reply I got from Sony:

"Thanks for your e-mail about your Sony Entertainment Network (SEN) account.

I can see from your e-mail that you're having some problems with your SEN account. As we take the security of SEN accounts very seriously, we are unable to provide support on this matter by e-mail as we will need you to answer some security questions before we can investigate this further.

I hope this helps, but if you have any other questions please contact PlayStation Support using the contact details below or by replying to this e-mail.

Thank you,


Gemma
PlayStation Support"

So I HAVE to ring them about the matter? What a con!

 

[Biggus18]

So I've got an update for you guys but it's not very helpful. I have responded to them to tell them it's utter rubbish

Plus i'm on PS3 not PS4...

"Thanks for your recent call regarding Pro Evolution Soccer 2015 on PlayStation 4 (PS4). I understand from our contact that you were unable to access this bonus content after release.

Please note The first time loading myClub game mode you will be required to complete a tutorial; after the tutorial is complete, the Bonus items will appear in the inbox located in the bottom right corner of the “Club House” menu page for myClub.

If you click on the message icon in the attachment you will be taken to voucher redemption page with your voucher code pre-populated
(so no need to type it in). All you need to do is click Confirm as prompted.

We are still working with the publisher to resolve any further issues with this content. I'd be grateful if you could confirm if this is resolved or are still experiencing an issue?

Please accept our apologies for the delay in accessing this content. If you encounter any issues with your copy of Pro Evolution Soccer 2015 please contact PlayStation Support using the contact details below or by replying to this e-mail.

Thanks,


Debbie
Management Team / Product Specialist
PlayStation Support"

 

[Lamb3rt0]

So I've got an update for you guys but it's not very helpful. I have responded to them to tell them it's utter rubbish

Plus i'm on PS3 not PS4...

"Thanks for your recent call regarding Pro Evolution Soccer 2015 on PlayStation 4 (PS4). I understand from our contact that you were unable to access this bonus content after release.

Please note The first time loading myClub game mode you will be required to complete a tutorial; after the tutorial is complete, the Bonus items will appear in the inbox located in the bottom right corner of the “Club House” menu page for myClub.

If you click on the message icon in the attachment you will be taken to voucher redemption page with your voucher code pre-populated
(so no need to type it in). All you need to do is click Confirm as prompted.

We are still working with the publisher to resolve any further issues with this content. I'd be grateful if you could confirm if this is resolved or are still experiencing an issue?

Please accept our apologies for the delay in accessing this content. If you encounter any issues with your copy of Pro Evolution Soccer 2015 please contact PlayStation Support using the contact details below or by replying to this e-mail.

Thanks,


Debbie
Management Team / Product Specialist
PlayStation Support"

Lol, this is becoming a joke.

 

[Mattstyler92]

Oh look, what a surprise, this is the reply I got from Sony:

"Thanks for your e-mail about your Sony Entertainment Network (SEN) account.

I can see from your e-mail that you're having some problems with your SEN account. As we take the security of SEN accounts very seriously, we are unable to provide support on this matter by e-mail as we will need you to answer some security questions before we can investigate this further.

I hope this helps, but if you have any other questions please contact PlayStation Support using the contact details below or by replying to this e-mail.

Thank you,


Gemma
PlayStation Support"

So I HAVE to ring them about the matter? What a con!

I got the exact same response by email only it was from a Fraser, not a Gemma, it's proving to be a nightmare!

 

[matthewjohn85]

Oh look, what a surprise, this is the reply I got from Sony:

"Thanks for your e-mail about your Sony Entertainment Network (SEN) account.

I can see from your e-mail that you're having some problems with your SEN account. As we take the security of SEN accounts very seriously, we are unable to provide support on this matter by e-mail as we will need you to answer some security questions before we can investigate this further.

I hope this helps, but if you have any other questions please contact PlayStation Support using the contact details below or by replying to this e-mail.

Thank you,


Gemma
PlayStation Support"

So I HAVE to ring them about the matter? What a con!

i got this exact email and then gave them a ring and the women was very helpful, she assured me to sit tight and wait to be contacted directly from sony via email when i can expect to receive my bonus items. so now ive been waiting about 5 days and am losing patience again very fast.

 

[Lamb3rt0]

I just rang Sony Customer Support and he was extremely nice and helpful but unfortunately the problem still isn't resolved. Here's a summary of what he said:

- It's Konami's issue, not Sony's, so there isn't a great deal Sony can do
- He's going to try and resolve the issue as best as he can and told me to ring back next Friday with my reference number
- Konami telling us to ring Sony is essentially them trying to pass the buck
- If Konami have identified it as an issue then they should resolve it eventually
- He said to try and re-install the game on my hard-drive, enter the code again, and see if that helps

I'm going to e-mail Konami again with this latest update and see what they say, and I'll also install the game on my hard drive (I've just realised that I didn't do that in the first place!) and see if that makes a difference.

EDIT: I tried installing the game on my HD and re-entering the code but I still didn't get my bonus items, surprise surprise.

 

[Ratmundo]

Hey guys, just to let you know that I have received my day one bonus.

I got a TOTY player, Stamina, 10,000GP and another 10,000GP for the inconvenience.

Did you guys get yours yet?

I'm PS3 hard copy by the way

 

[Biggus18]

Hey guys, just to let you know that I have received my day one bonus.

I got a TOTY player, Stamina, 10,000GP and another 10,000GP for the inconvenience.

Did you guys get yours yet?

I'm PS3 hard copy by the way

Wow, how did you get it?

 

[Ratmundo]

Wow, how did you get it?

I just loaded up the game as normal and I had 4 messages in my inbox - and there they all were

Have you not had anything yet?

 

[Biggus18]

I just loaded up the game as normal and I had 4 messages in my inbox - and there they all were

Have you not had anything yet?

I got 10,000 but nothing else.

 

[Ratmundo]

I got 10,000 but nothing else.

So sorry to hear that mate

I called them last Friday, have you called them at all?

 

[Mattstyler92]

Hey guys, just to let you know that I have received my day one bonus.

I got a TOTY player, Stamina, 10,000GP and another 10,000GP for the inconvenience.

Did you guys get yours yet?

I'm PS3 hard copy by the way

Hopefully they are starting to resolve this!

I haven't received mine yet on PS3, out of interest with the toty player, does it spin on all black balls, or gold with the occasional black like when signing a top player?

I'm just worried as I can remember spending 10k on a top player and getting aguero, but it was full of gold balls, with 3 black or so.

I just don't want to miss out!

 

[Ratmundo]

Hopefully they are starting to resolve this!

I haven't received mine yet on PS3, out of interest with the toty player, does it spin on all black balls, or gold with the occasional black like when signing a top player?

I'm just worried as I can remember spending 10k on a top player and getting aguero, but it was full of gold balls, with 3 black or so.

I just don't want to miss out!

No mate.. It's all black balls for TOTY player

I got Ozil who is a good replacement for Totti in my team (when I can afford to play my top players together).

I needed a top, top striker so thought I'd spend 10,000GP and have a go. I landed on Lewandowski which I am so chuffed about

 

[Biggus18]

No mate.. It's all black balls for TOTY player

I got Ozil who is a good replacement for Totti in my team (when I can afford to play my top players together).

I needed a top, top striker so thought I'd spend 10,000GP and have a go. I landed on Lewandowski which I am so chuffed about

Nice one. I've called them twice already. Last communication was for me to expect an email from them.

It's getting harder to beat these guys with top stars!!

So far my black ball players have mostly been shite apart from two - Vidic and J. Martinez. Others have been mediocre like Soldado, Renato Augusto and Gignac