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patch out for USA yet?

G

getorres77

Registered User
Ticket Summary
Ticket #: 15035-15387
Email Notification (Contact Info): Yes
Status: Solved ???????????????????
Date Created: 11/25/2010 7:35 AM PDT
Last Updated: 11/29/2010 3:56 PM PDT

Ticket Description
What is the reason you are contacting us today?:I am providing feedback regarding a game
What system is your game for?: PlayStation®3
What PlayStation®3 game are you playing?: Pro Evolution Soccer 2011 (PES 2010)

Summary: Patch 1.02 not available for PES 2011 American PS3 version

Details: Hi,

I would like to know why American users do not have access to this update and more then when will that updade will be available for us.

I find ridiculous that this is not a worlwide release as the DLC's are. I would like you to please at least provide an estimated date of when this will be available. I paid for the game as any other PES fan in the world so I think I have the right to have the same content as any other customer in the rest of the world.

I consider that this is discrimination against American people. Not only in the US, but in Argentina, where I am from, Brazil or Chile. I know we do not report as much profit as you get from Europe, but I think we still deserve the same respect as customers.

Regards,

Solution????????

Dear Konami Customer,

Thank you for contacting Konami Customer Support.

In response to your questions about an update for PES 2011, I’m very sorry to tell you we have no information at this time regarding this.

Please keep an eye on our website http://www.konami.com for information about developments and future plans.

We apologize for the inconvenience, and thank you for your feedback.

Regards,

KDE-US Support

Hours of Operation: Mon-Fri 9:00AM to 5:00PM PST

This is the "solution" to my ticket.... What da f@ck!!!!!!????
People, we are just sh!t for this guy, as you see they do not even care....
I am really pissed off right now
 
Gato

Gato

Cat O' War!!
Same shit happened 2 years ago with PES2009. Same stupid answers from Konami.

That time some DLC was released in Europe in November 2008, American xbox360 got it in February 2009, and PS3 in March.

I warn you people: We might be getting this update next year.
 
G

getorres77

Registered User
I just do not get it, why is it so hard to upload a freaking patch to a server? Isnt the game the same as Europe? Im preety sure that if they have to make any programming changes to the patch they would be a few, if that is the reason of the delay...
 
G

getorres77

Registered User
"In response to your questions about an update for PES 2011, I’m very sorry to tell you we have no information at this time regarding this." What kind of answer is this?!!!?!?!?!?!?!?!?!?!?!?!?!??!?!? every time that I read it I get more anoyed. I is simply UNACCEPTABLE
 
Gato

Gato

Cat O' War!!
getorres77 said:
JonMurphy_PES: I've been told by Japan it will be December, but it may be late December
Click to expand...
This is just pathetic. Konami accepts their game is flawed by releasing a fix for it. Then we have to wait for almost 2 months to get the patch?
I paid the game in full the day I bought it! Not 2 months later!
 
G

getorres77

Registered User
Still, I think we deserve the same content at the same time than Europe. Even if it makes a difference or not. How come that the DLC was released the same date and this freaking patch wasn't. Didnt they think of this before releasing the patch? Well obviously not. But well, I guess we will have to wait. If somebody knows anything please post it here so we keep this updated.
 
iamcanadianeh

iamcanadianeh

Registered User
How do we know all the blame lies with Konami, not Sony?

I have it for 360, and they have it for PS3 in UK, so obvioulsy Konami must have done their part???
 
M

Montanaro

Registered User
I haven't been able to play in a couple weeks, but I downloaded this game from Konami's website after the UK release (october?) will I be able to get the UK patch or have to watch for the USA one?
 
Stormrider

Stormrider

Registered User
iamcanadianeh said:
How do we know all the blame lies with Konami, not Sony?

I have it for 360, and they have it for PS3 in UK, so obvioulsy Konami must have done their part???
Click to expand...

This. Whoever is to blame though I think both parties can certainly try a little harder. Pissing off PS3 Pes owners in this section of the world is not the way to go.
 
iamcanadianeh

iamcanadianeh

Registered User
Stormrider said:
This. Whoever is to blame though I think both parties can certainly try a little harder. Pissing off PS3 Pes owners in this section of the world is not the way to go.
Click to expand...

True dat. And don't get me wrong, I would be extremely unhappy if I was on the PS3, especially since it's the "traditional pes console."

To be honest though, it's not like this is the first time we in N/A have been mistreated with regards to PES.
 
FutebolArte

FutebolArte

Registered User
man I remember on the p2... I used to import the game...

but that was when it was flawless... I used to spend hrs on it...

now... if I play 4 games in a row, I feel bored out of my mind
 
wmurra

wmurra

Registered User
@JonMurphy_PES
Jon Murphy

Told the US PS3 patch will come end of Dec. Sorry can't add more info - don't look after the US. Will try and post more info when I get it
 
Gato

Gato

Cat O' War!!
This is the moronic answer I got from them today:

Dear Konami Customer,

We believe we have resolved your issue. So we are informing you that we have closed your ticket as solved. If your issue is not resolved please submit a new ticket.

Best Regards,

Konami Customer Support
Solution:

Dear Konami Customer,

Thank you for contacting Konami Customer Support.

In response to your questions about an update for PES 2011, I’m very sorry to tell you we have no information at this time regarding this.

Please keep an eye on our website http://www.konami.com for information about developments and future plans.

We apologize for the inconvenience, and thank you for your feedback.

Regards,

KDE-US Support

Hours of Operation: Mon-Fri 9:00AM to 5:00PM PST


Ticket Information:
Ticket #: 15035-15513
Date Created: 11/30/2010 2:21 AM PDT
Summary: PES 2011
Details: A patch that fixes several gameplay issues was released for all PES2011 european versions and american xbox360 version last week; but not for the PS3 american game yet?
When you plan to release it?

To update or check the status of this Ticket:
- Go to: http://konami.parature.com/ics/support/default.asp?deptID=15044&ticketID=1696460
- Log in, and you will be automatically taken to the Ticket page.
Click to expand...

And they considered the issue is solved just by sending me this shit. :realmad:

IT IS THE SECOND TIME THEY DO THIS TO US AMERICAN PLAYERS, PLEASE DO SOMETHING KONAMI!!!!
 
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